Terms of Service

These Terms of Service (the "Terms") govern your access to and use of the OrgSquirrel service, including the website at https://orgsquirrel.com, the OrgSquirrel application, and any related APIs, documentation, and integrations (together, the "Service"). The Service is operated by OrgSquirrel LLC, an Indiana limited liability company ("OrgSquirrel," "we," or "us").

By creating an account, signing in, or otherwise using the Service, you ("you," the "Customer," or "User") agree to these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to that entity.

Table of contents

1. Eligibility and accounts
2. Description of the Service
3. Salesforce connections and Customer Data
4. Acceptable use
5. Subscription, billing, and free trial
6. Cancellation and refunds
7. Intellectual property
8. Confidentiality
9. Warranties and disclaimers
10. Limitation of liability
11. Indemnification
12. Suspension and termination
13. Changes to the Service and these Terms
14. Governing law and disputes
15. General provisions
16. Contact

1. Eligibility and accounts

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. By using the Service you represent that you meet these requirements.

You are responsible for safeguarding your account credentials, for all activity that occurs under your account, and for keeping your registration information accurate and current. You must notify us promptly at support@orgsquirrel.com if you suspect any unauthorized use of your account.

Authentication for the Service is provided by a third-party identity provider. Use of that provider is also subject to its terms and privacy policy.

2. Description of the Service

OrgSquirrel is a cloud-based tool that connects to your Salesforce organizations and helps you move records between them. The Service lets you configure a deploy tree of objects and fields, apply filters and masks, and execute deploys through Salesforce's REST and Bulk APIs.

The Service is provided on an "as-available" basis. We do not guarantee uninterrupted availability, and the Service depends on third-party platforms (including Salesforce) that are outside our control.

3. Salesforce connections and Customer Data

Your Salesforce orgs. To use the Service you will connect one or more Salesforce organizations via OAuth. You represent and warrant that you have all rights, consents, and authority necessary to (a) connect each Salesforce org, (b) extract data from any source org, and (c) write data into any target org.

Customer Data."Customer Data" means data, records, files, schemas, configuration, and other content you submit to or process through the Service, including data transferred between your Salesforce orgs. As between you and us, you retain all right, title, and interest in and to Customer Data.

Our role. We act as a data processor with respect to Customer Data. We do not persist the contents of records you deploy; records flow through the Service during execution and we retain only operational metadata necessary to run, audit, and display deploy history (such as timestamps, record counts, status, schema configuration, and any error messages returned by Salesforce). For more detail, see our Privacy Policy.

Backups. You are responsible for maintaining independent backups of your Salesforce data before performing destructive or large-volume deploys. The Service includes a best-effort rollback mechanism for inserts performed within a single deploy job, but you should not rely on it as your only recovery option.

Production deploys. Deploys to production Salesforce orgs are irreversible from our side. You acknowledge that running a deploy against a production target is your decision and at your sole risk.

Compliance with Salesforce terms.Your use of any Salesforce organization, and any data therein, is also subject to your agreement with Salesforce. You are responsible for ensuring that your use of the Service does not violate Salesforce's terms, your contracts with your customers, or any applicable law, including data-protection laws.

4. Acceptable use

You agree not to:

• Use the Service to violate any law or regulation, or to infringe any third party's rights;
• Use the Service to deploy data you do not have authority to access, copy, or write;
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except to the extent that such restriction is prohibited by applicable law;
• Interfere with, disrupt, or attempt to gain unauthorized access to the Service, the systems on which it runs, or any other user's account;
• Use the Service to send unsolicited messages, distribute malware, or facilitate fraud;
• Resell, sublicense, or provide the Service to a third party except as expressly permitted by these Terms.

We may set technical limits (such as record caps, member caps, and API rate limits) consistent with your subscription. You agree not to circumvent those limits.

5. Subscription, billing, and free trial

Subscription and pricing. The Service is offered on a subscription basis. Pricing is provided as a custom quote based on your usage — including the number of connected Salesforce orgs, team members (seats), and monthly record volume — over the term you select; see our pricing page for an overview. The limits set out in your quote or order (including connections, members, monthly record volume, and API rate limits) are enforced by the Service.

Billing. Fees are billed in advance for the term stated in your order (for example, monthly, 6-month, or annual), in US dollars, via the payment method you provide. Unless stated otherwise, fees do not include taxes; you are responsible for any applicable taxes.

Free trial. If you sign up for a free trial, you may use the Service free of charge for the trial period stated at signup. We may modify or end the free trial at any time without notice. At the end of the trial, if you have entered a payment method, you will be billed according to your order or quote unless you cancel before the trial ends.

Late payment. If a payment fails, we may suspend or downgrade your account after reasonable notice and may charge interest on overdue amounts at the lesser of 1.5% per month or the maximum permitted by law.

Price changes.We may change pricing for a renewal term with at least 30 days' notice before that term begins. Pricing for your current term is fixed by your order or quote.

6. Cancellation and refunds

You may cancel your subscription at any time from your account settings or by contacting support@orgsquirrel.com. Cancellation takes effect at the end of your current billing period. We do not provide pro-rated refunds for partial periods except where required by law.

On cancellation, your account will retain access through the end of the paid period and will then be downgraded or deactivated. Customer Data (specifically the operational metadata we retain) may be deleted within 90 days of cancellation; see our Privacy Policy for retention details.

7. Intellectual property

Our IP. The Service, including its software, UI, documentation, trademarks, and any feedback we incorporate, is and remains the property of OrgSquirrel and our licensors. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription.

Your IP. You retain all right, title, and interest in your Customer Data. You grant us a limited, worldwide, non-exclusive license to process Customer Data solely to provide, secure, maintain, and improve the Service for you and to comply with applicable law.

Feedback. If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use that feedback without restriction.

8. Confidentiality

Each party may receive confidential information from the other. The receiving party will use reasonable measures to protect the other party's confidential information, will use it only to perform under these Terms, and will not disclose it to third parties except to its personnel, contractors, or advisors who have a need to know and are bound by confidentiality obligations no less protective than these. Confidential information does not include information that is or becomes public through no fault of the receiving party, was already known to the receiving party without obligation of confidentiality, or is independently developed without use of the disclosing party's confidential information.

9. Warranties and disclaimers

Each party represents that it has the authority to enter into these Terms.

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. ORGSQUIRREL SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA YOU SUBMIT TO THE SERVICE WILL BE SECURE OR NOT LOST.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF THE PARTY KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The limitations in this section do not apply to a party's indemnification obligations, breach of confidentiality, or to liability that cannot be excluded under applicable law.

11. Indemnification

You will defend, indemnify, and hold harmless OrgSquirrel and our officers, directors, employees, and agents from and against any claim, demand, loss, or expense (including reasonable attorneys' fees) arising out of or related to (a) your Customer Data; (b) your use of the Service in violation of these Terms or applicable law; or (c) your violation of any third party's rights, including by deploying data you did not have authority to deploy.

We will defend, indemnify, and hold you harmless from any third-party claim alleging that the Service, when used by you in accordance with these Terms, infringes that third party's intellectual property rights. This obligation does not apply to claims arising from your Customer Data, your combination of the Service with other products or data not provided by us, or your modification of the Service.

Indemnification is subject to the indemnified party giving prompt written notice of the claim, granting sole control of the defense and settlement to the indemnifying party, and providing reasonable cooperation.

12. Suspension and termination

By you. You may terminate your account at any time as described in Cancellation and refunds.

By us. We may suspend or terminate your access to the Service immediately if (a) you materially breach these Terms and fail to cure within 10 days of notice, (b) we reasonably believe your use of the Service poses a security or legal risk to us or others, or (c) we are required to do so by law.

On termination, your right to use the Service ends. Sections of these Terms that by their nature should survive (including IP, confidentiality, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.

13. Changes to the Service and these Terms

We are continuously improving the Service and may add, change, or remove features at any time. We will use reasonable efforts to avoid degrading the Service in ways that materially harm subscribed users.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice in the Service before the changes take effect. Your continued use of the Service after a change takes effect constitutes your acceptance of the updated Terms. If you do not accept the updated Terms, you must stop using the Service.

14. Governing law and disputes

These Terms are governed by the laws of the State of Indiana, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or related to the Service or these Terms will be brought exclusively in the state or federal courts located in Allen County, Indiana, and each party consents to the personal jurisdiction of those courts.

Each party waives any right to a jury trial. Neither party will participate in a class action against the other, and any dispute must be brought in an individual capacity.

15. General provisions

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and OrgSquirrel concerning the Service and supersede all prior agreements on the same subject.

Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets.

No waiver. A failure to enforce any provision is not a waiver of that provision.

Severability. If any provision is held to be unenforceable, the remaining provisions will remain in effect.

Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, internet or telecommunications failures, or actions of third-party providers.

Notices. We may give you notices by email to the address associated with your account or by posting in the Service. You may give us notice by emailing legal@orgsquirrel.com.

Independent contractors. The parties are independent contractors. These Terms do not create any agency, partnership, or joint venture.

16. Contact

For questions about these Terms, email us at legal@orgsquirrel.com or write to:

← Back to home